Built to actually resolve, not just reply.
Risolva reads the full question, works through the steps, and pulls the right facts from your content before it replies. It can handle follow-ups and multi-part questions in one go.
The agent does not just answer. It books appointments, looks up details, and routes sensitive topics to a person, so conversations end in an outcome and not a dead end.
Support, sales enquiries, or an internal helpdesk, all from one inbox across WhatsApp, Instagram, and Messenger, with shared queues and shared rules.
Live in days, not a quarter.
Connect, train, and let the chatbot carry the routine load while your team handles what matters.
More than a flowchart bot or a single-channel widget.
Old chatbots follow keyword scripts and dead-end the moment a question goes off-menu. Risolva reads your content and reasons over it.
It answers from your business, and shows its work.
The agent reasons over the sources you connect, your website, documents, catalogue, and FAQs, and nothing else. Every answer can cite where it came from, so you can trust what it tells customers.
- ✓Only your sourcesIt never answers from the open internet. If the answer is not in your content, it says so or hands off instead of guessing.
- ✓Citations on every replyEach answer can show the source it came from, so you and your customers can see exactly where a fact lives.
- ✓Handoff when unsureYou set the confidence threshold. Below it, the conversation goes to your team with the full thread and customer history already loaded.
What teams run on the platform.
Order status, returns, opening hours, and policy questions answered from your own content, with a clean handoff when a person is needed.
Pricing, availability, and product questions answered in seconds, with appointment booking so interested customers move forward without waiting.
Staff ask HR, IT, or policy questions and get answers from your internal documents, routed to the right person when the agent is unsure.
