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WhatsApp chatbot

The WhatsApp chatbot that answers customers in seconds

Risolva connects to the official WhatsApp Business API, learns from your own content, and replies to customers instantly. When a question needs a person, it hands off to your team with the full conversation.

✓ Official WhatsApp Business API✓ Replies in English, Urdu and Arabic✓ Live within a week
R
Risolva
Trained on your content
WhatsApp
Do you deliver to Lahore and how long does it take?
Yes, we deliver across Lahore. Standard delivery is 2 to 3 working days, and we will share a tracking link once your order ships.
Source: Delivery policy
Resolved by AI · 12sGrounded answer
Official WhatsApp Business APIReplies in English, Urdu and ArabicAnswers grounded in your contentBuilt in Karachi
Why Risolva

Built to actually resolve, not just reply.

✓
Answers in seconds, day or night

Customers expect a reply on WhatsApp within minutes. Risolva responds instantly, around the clock, so no message waits until morning.

✓
Grounded in your business

The chatbot answers only from your website, catalogue, and documents, and it can cite where each answer came from. No made-up policies, no guessing.

✓
Stays inside Meta policy

Built on the official WhatsApp Business API with opt-in messaging and automatic STOP handling, so your number stays compliant and keeps delivering.

How it works

Live in days, not a quarter.

Connect, train, and let the chatbot carry the routine load while your team handles what matters.

1
Connect your channels
Plug in WhatsApp, Instagram, and Messenger. Your WhatsApp number runs on the official Business API, so it stays compliant and your messages keep delivering.
2
Train it on your content
Point Risolva at your website, documents, catalogue, and FAQs. It learns in minutes and only answers from the sources you give it.
3
It answers, you stay in control
The chatbot replies in seconds and can cite where each answer came from. When it is not confident, it hands the conversation to your team with the full history.
The difference

More than an auto-reply or keyword bot.

Old chatbots follow keyword scripts and dead-end the moment a question goes off-menu. Risolva reads your content and reasons over it.

Keyword auto-reply
Risolva AI chatbot
Understands questions
Matches fixed keywords and breaks on anything unexpected.
Reads the message and reasons over your content to answer in plain language.
Knows your business
Only the canned replies someone wrote in advance.
Trained on your site, catalogue, and docs, with sources it can cite.
Handover to a human
Dead ends, or a "type 1 for an agent" menu.
Detects low confidence and routes to your team with full history.
Languages
Usually one, set up by hand.
Detects and replies in English, Urdu, and Arabic, including Roman Urdu.
Human handoff

Your team takes over the moment it matters.

Risolva handles the routine load and knows its limits. You set the confidence threshold that triggers a handoff, and the conversation arrives with everything your agent needs.

  • ✓
    Full context on arrival
    The agent sees the whole thread and customer history, so nobody asks the customer to repeat themselves.
  • ✓
    You set the threshold
    Decide how sure the chatbot must be before it answers, and which topics always go to a person.
  • ✓
    Sensitive topics route straight to a human
    Complaints, refunds, or anything you flag can skip the bot and reach your team directly.
Use cases

What businesses automate on WhatsApp.

1
Order tracking and delivery

Where is my order, when will it arrive, and how do I change the address, answered from your order data and policies.

2
Product and pricing questions

Sizing, availability, and pricing answered from your catalogue, so customers buy without waiting for an agent.

3
Bookings and appointments

Customers book, reschedule, and get reminders over WhatsApp without a single back-and-forth with your staff.

FAQ

Questions, answered plainly.

Still unsure? Message us on WhatsApp and a real person will reply.

Yes, and Risolva sets it up with you. Running on the official API keeps your number compliant and means your messages are far less likely to be blocked than with an unofficial workaround.

Yes. The chatbot detects the language a customer writes in and replies in English, Urdu, or Arabic, including Roman Urdu.

Only from the sources you connect: your website, documents, catalogue, and FAQs. It does not answer from the open internet, and every reply can cite where it came from.

It hands the conversation to your team with the full thread and customer history already loaded. You set the confidence level that triggers the handoff.

Yes, through approved WhatsApp templates with opt-in only. Customers who reply STOP are unsubscribed automatically, so you stay inside Meta policy.

Most design partners are live within a week. We connect your number, train the chatbot on your content, and tune the handoff rules with you on a short call.

Explore more

Keep reading.

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Risolva

See Risolva answer your own customers

We are onboarding design partners now. Book a short demo and we will show you the chatbot trained on your own content, replying on your channels.