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WhatsApp chatbot for clinics

A WhatsApp chatbot for clinics that books appointments and answers patients

Risolva connects to the official WhatsApp Business API, learns from your clinic's own information, and helps patients book appointments and find answers any time. It never gives medical advice, and clinical questions go straight to your staff.

Booking and rescheduling over WhatsApp Replies in English and Urdu Clinical questions routed to your team
R
Risolva
Trained on your content
WhatsApp
Can I book an appointment with the dermatologist this week?
Yes, Dr. Ahmed has openings on Thursday at 4:30 pm and Friday at 11:00 am. Which one suits you, and may I have the patient name to confirm the booking?
Source: Clinic appointment calendar
Resolved by AI · 11sGrounded answer
Official WhatsApp Business APIReplies in English, Urdu and ArabicAnswers grounded in your contentBuilt in Karachi
Why Risolva

Built to actually resolve, not just reply.

Appointments booked while you focus on patients

Patients book, reschedule, and get reminders over WhatsApp, so your front desk spends less time on the phone and your schedule stays full.

Grounded in your clinic, never the internet

The chatbot answers only from your own information: visiting hours, fees, location, doctors, and preparation guidance. It does not guess, and it can cite where each answer came from.

Clinical questions go to a person

Risolva does not give medical advice or diagnoses. Anything that needs a clinician is handed to your staff with the full conversation, so patients reach the right person quickly.

How it works

Live in days, not a quarter.

Connect, train, and let the chatbot carry the routine load while your team handles what matters.

1
Connect your channels
Plug in WhatsApp, Instagram, and Messenger. Your WhatsApp number runs on the official Business API, so it stays compliant and your messages keep delivering.
2
Train it on your content
Point Risolva at your website, documents, catalogue, and FAQs. It learns in minutes and only answers from the sources you give it.
3
It answers, you stay in control
The chatbot replies in seconds and can cite where each answer came from. When it is not confident, it hands the conversation to your team with the full history.
Safe by design

It knows what to answer and what to hand over.

Risolva handles the routine questions and booking work, and it never steps into medical territory. You decide which topics always reach a clinician, and those conversations arrive with everything your staff needs.

  • No medical advice, ever
    The chatbot handles scheduling and FAQs only. It does not diagnose or advise on treatment, and clinical questions route straight to your team.
  • You set what always reaches staff
    Decide which topics, such as symptoms, results, or emergencies, skip the bot and go directly to a person every time.
  • Full context for your staff
    When a conversation reaches your team, they see the whole thread and patient history, so nobody has to ask the patient to repeat themselves.
Use cases

What clinics handle on WhatsApp.

1
Booking and rescheduling

Patients book a slot, move an existing appointment, or cancel over WhatsApp, with reminders so fewer people miss their visit.

2
Hours, fees, and location

Visiting hours, consultation fees, parking, and directions answered instantly from your own information, day or night.

3
Preparation and visit FAQs

Fasting before a test, what to bring, and which documents are needed, answered from your clinic guidance so patients arrive ready.

FAQ

Questions, answered plainly.

Still unsure? Message us on WhatsApp and a real person will reply.

No. Risolva does not diagnose or advise on treatment. It handles scheduling, FAQs, and general clinic information, and it routes any clinical question to your staff.

Yes. Patients can book a new appointment, move an existing one, or cancel over WhatsApp, and the chatbot can send reminders so fewer people miss their visit.

Yes. The chatbot detects the language a patient writes in and replies in English or Urdu, including Roman Urdu, so local patients are comfortable.

Only from the sources you connect, such as your website, documents, and FAQs. It does not answer from the open internet, and every reply can cite where it came from.

They are handed to your team with the full thread and patient history. You set which topics always reach a person and the confidence level that triggers the handoff.

Most design partners are live within a week. We connect your number, train the chatbot on your clinic information, and tune the handoff rules with you on a short call.

Risolva

See Risolva answer your own customers

We are onboarding design partners now. Book a short demo and we will show you the chatbot trained on your own content, replying on your channels.