Built to actually resolve, not just reply.
Customers message your DMs at all hours and expect a quick reply. Risolva answers instantly, around the clock, so no message sits unread until you are back at your desk.
The chatbot answers only from your website, catalogue, and documents, and it can cite where each answer came from. No made-up prices, no guessing on availability.
When someone comments on a post or ad, Risolva can move them into a DM and pick up the thread, so interest on a post becomes a real conversation.
Live in days, not a quarter.
Connect, train, and let the chatbot carry the routine load while your team handles what matters.
More than a saved-reply or keyword bot.
Old chatbots follow keyword scripts and dead-end the moment a question goes off-menu. Risolva reads your content and reasons over it.
Your team takes over the moment it matters.
Risolva handles the routine DMs and knows its limits. You set the confidence threshold that triggers a handoff, and the conversation arrives with everything your agent needs.
- ✓Full context on arrivalThe agent sees the whole thread and customer history, so nobody asks the customer to repeat what they already wrote in the DM.
- ✓You set the thresholdDecide how sure the chatbot must be before it answers, and which topics always go to a person.
- ✓Sensitive topics route straight to a humanComplaints, refunds, or anything you flag can skip the bot and reach your team directly.
What brands automate on Instagram.
Is this in stock, what sizes do you have, and how much is it, answered from your catalogue the moment a customer asks in a DM.
When someone comments on a post or messages from a click-to-Instagram ad, Risolva replies inside the Meta 24-hour window and keeps the conversation going.
Customers book and reschedule over DMs without a single back-and-forth with your team.
