Built to actually resolve, not just reply.
Where is my order, when will it arrive, can I change the address. Risolva answers from your order data and policies, day or night, so no customer waits for a reply.
The chatbot answers stock, sizing, and pricing questions from your own catalogue and store pages, and it can cite where each answer came from. No made-up details.
Send opt-in offers through approved WhatsApp templates, with automatic STOP and unsubscribe handling, so your number stays inside Meta policy and keeps delivering.
Live in days, not a quarter.
Connect, train, and let the chatbot carry the routine load while your team handles what matters.
More than an auto-reply or keyword bot.
Old chatbots follow keyword scripts and dead-end the moment a question goes off-menu. Risolva reads your content and reasons over it.
Refunds and complaints reach your team, not a dead end.
Risolva handles the routine order and product load and knows its limits. You set the confidence threshold that triggers a handoff, and the conversation arrives with everything your agent needs.
- ✓Full context on arrivalThe agent sees the whole thread and customer history, so nobody has to repeat their order number.
- ✓You set the thresholdDecide how sure the chatbot must be before it answers, and which topics always go to a person.
- ✓Refunds and complaints route to a humanAnything you flag, like refund requests or complaints, can skip the bot and reach your team directly.
What online stores automate on WhatsApp.
Where is my order, when will it arrive, and how do I change the address, answered from your order data and delivery policies.
The chatbot explains your returns policy and timelines, and routes refund requests to your team when a person needs to step in.
Confirm cash-on-delivery orders over WhatsApp before dispatch, so you cut down on failed deliveries and returned parcels.
